Our Privacy Commitments
IntelliSee is designed for prevention and response, not invasive surveillance. The platform is intended to detect risks and events, not to identify people.
Information We May Collect
Depending on how a customer configures and uses IntelliSee, we may collect or process the following categories of information:
- Account and contact information, such as names, business email addresses, phone numbers, organization names, roles, and login credentials.
- Portal activity and configuration information, such as user actions, appliance settings, camera names, alert rules, notification recipients, and integration settings.
- Device, network, and diagnostic information, such as IP addresses, browser type, workstation identifiers, system logs, appliance health data, and error reports.
- Safety event information, such as detection type, confidence, time, camera location label, event status, alert history, and related clips or images when enabled by the customer.
- Support and communications information, such as messages, attachments, feedback, and information provided during onboarding, service, or troubleshooting.
Camera Data and AI Detection
IntelliSee may process video streams, still images, clips, or related metadata from customer-controlled cameras to detect configured safety and security events. Detection categories may include risks such as weapons, smoke or fire, fallen persons, slip hazards, restricted-area activity, loitering, crowd formation, vehicle activity, and other supported or future detection types.
IntelliSee does not use facial recognition as part of its product approach. The platform is built to recognize risk signals and events, not to identify individuals.
How We May Use Information
- To provide, operate, secure, and improve the IntelliSee platform.
- To generate, route, and document safety alerts and notifications.
- To configure customer accounts, appliances, cameras, users, detection rules, and integrations.
- To provide support, maintenance, diagnostics, training, and customer communications.
- To monitor platform performance, prevent misuse, and protect system integrity.
- To comply with contractual, legal, security, or regulatory obligations.
How We May Share Information
We may share information only as needed to operate the platform, support customers, comply with law, or protect safety and security. This may include sharing with:
- Customer-authorized users, administrators, and alert recipients.
- Service providers that help us host, secure, maintain, support, or improve IntelliSee.
- Customer-enabled integrations, such as emergency communication, notification, or incident response systems.
- Professional advisors, insurers, auditors, or legal authorities when reasonably necessary.
- Successors in the event of a merger, acquisition, financing, reorganization, or similar business transaction.
We do not sell personal information. We do not sell camera footage or event data.
Customer Control and Responsibility
IntelliSee customers decide where cameras are placed, what detection rules are enabled, who receives alerts, how integrations are configured, and how internal policies apply to their environment. Customers are responsible for providing any notices, consents, signage, labor-related disclosures, or internal policies required for their use of the platform.
Retention
We retain information for as long as reasonably necessary to provide the platform, support customers, maintain security, resolve disputes, meet legal obligations, and enforce agreements. Retention periods may vary based on customer settings, data type, contractual requirements, and applicable law.
Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No system can be guaranteed to be completely secure, but we work to maintain safeguards appropriate to the nature of the information and the services we provide.
Your Privacy Choices
Depending on where you live and how IntelliSee is used, you may have rights to request access, correction, deletion, portability, restriction, or information about certain processing activities. To make a request, contact us at info@intellisee.com. We may need to verify your identity and your relationship to an IntelliSee customer before responding.
California and Other U.S. Privacy Rights
Certain U.S. state privacy laws, including California privacy laws, may provide additional rights for eligible residents. Where these laws apply, IntelliSee will respond to verified requests as required. IntelliSee does not sell personal information and does not use facial recognition as part of the platform's product approach.
IntelliSee Mobile App
If your organization lets you use the IntelliSee app for iOS or Android, the app processes the following in addition to the information described above:
- Sign-in and session information. Your email address is sent to IntelliSee to sign you in. Your password is checked by IntelliSee and is never stored on the phone. After sign-in, a session token is kept in the phone's secure storage (iOS Keychain or Android Keystore); IntelliSee stores only a one-way hash of it, together with the device name and platform so sessions can be managed and ended.
- Notification token. If you allow notifications, the phone's push token (from Apple or Google) is registered with IntelliSee and used only to deliver alert notifications for your organization. It is removed when you sign out.
- Alert content. The app shows the same alert details your organization makes available in the portal, such as detection type, time, camera and appliance names, and images when enabled. Images are loaded when you view them and are not saved to the phone's storage by the app.
- Lock-screen notifications. Notifications contain the detection type, risk level, and camera and appliance names. They never include images.
- Your actions. When you acknowledge an alert, mark it reviewed, report a false positive, or send a support request, the action is recorded in your organization's audit history, as it is in the portal.
The app does not use advertising or cross-app tracking, does not sell information, and does not access your location, contacts, camera, microphone, or photos.
Signing out removes the session and notification registration from the phone. To have your account and related data deleted, see Account and Data Deletion.
Children's Privacy
IntelliSee is intended for use by businesses, schools, public agencies, and other organizations. The portal is not intended for children to create accounts or submit information directly to IntelliSee. Customers using IntelliSee in environments where children may be present are responsible for complying with applicable notice, consent, and policy requirements.
Changes to This Policy
We may update this policy from time to time. If we make material changes, we will update the effective date and provide notice as required by law or contract.
Contact Us
IntelliSee
808 5th Street, Suite 5
Coralville, IA 52241
Email: info@intellisee.com