How to request deletion
- Ask your organization's IntelliSee administrator. Administrators can remove your account from the portal at any time.
- Or contact IntelliSee. Email customercare@intellisee.com from the email address on your account, with the subject "Account deletion request" and the name of your organization. We will verify the request, let your organization know, and confirm when deletion is complete, normally within 30 days unless the law or your organization's agreement with IntelliSee requires otherwise.
What is deleted
- Your user account, profile, and sign-in methods.
- All mobile app sessions and notification registrations for your phones.
- Personal preferences, such as notification and display settings.
What may be kept
Alerts, camera images, audit history, and other safety records belong to your organization, not to individual accounts, and are kept or deleted according to your organization's settings and its agreement with IntelliSee. Records of actions you took, such as reviewing or acknowledging an alert, may remain in your organization's audit history. Backups are removed on their normal schedule, and we may keep limited information where required by law or to resolve disputes.
Removing the app from your phone
In the app, open Account and choose Sign out. This ends the session and stops alert notifications to that phone. You can then uninstall the app; the app does not keep alert images on the phone.
More information
See the Privacy Policy and Terms of Use.